Ecconet.co.uk is operated from ECCO Cambridge

Important: Before you send anything to us:

Did you originally deal with Ecconet?
Ecconet is an independent ECCO retailer based in Cambridge.
Unfortunately we cannot repair, replace or deal with returns that have not been purchased directly from us.
We advise that if you ever have a problem with a pair of shoes that you deal directly with the retailer that originally supplied you with them.

Our address:
28 Green Street,
Cambridge,
CB2 3JX
United Kingdom

You can contact us by email- support@ecconet.co.uk

Tel: 0845 0945 410
This is charged at a local rate from any UK land line.
The cost of calling an 0845 number from a BT landline is around 2p/min during the day, 0.5p/min in the evening.

Alternatively if you can call us on
01223 367768

We are available from:
Mon- Sat 09:30-17:30 GMT
Sun 11:30-16:30 GMT